Quality

Quality Policy & Objectives

Totem Ocean is committed to exceeding our customers’ expectations. In order to consistently deliver service efficiently and error-free, we will:

  • Identify clear objectives.
  • Measure and review our performance.
  • Comply with requirements.
  • Strive for continual improvement.
  • Internally supply the resources necessary to provide quality service.

 

ISO Certification- Upholding the Highest Standards

ISO & OHSAS certifications confirm Totem Ocean’s commitment to protecting the health and safety of employees, partners, suppliers and visitors, as well as the environments in which we operate. We are continually improving our service to ensure utmost quality and efficiency in delivering cargo on time and without damage in accordance with these rigorous and highly respected certifications.

Totem Ocean is ISO certified by Det Norske Veritas (DNV) for quality management systems (ISO 9001:2008) and for environmental management systems (ISO 14001:2004).

ISO 9001 2008 certification.  ISO 14001 2004 certification.

The Occupational Health and Safety Assessment Series (OHSAS) provides guidelines for management systems for health and safety. Totem Ocean is certified by DNV to OHSAS 18001:2007.

OHSAS 18001 2007 certification.