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Frequently Asked Questions - Trailers

Table of Contents

  1. How do I make a booking?
  2. How do I get a rate quote?
  3. How do I get a blank TOTE Bill of Lading?
  4. How do I establish credit with TOTE?
  5. Can TOTE handle any type of commodity including Hazardous Materials?
  6. Who do I contact for pick-up or delivery of my trailer?
  7. How much lead time is required to make a booking?
  8. Does TOTE handle Less than Trailer Load (LTL) shipments?
  9. What is the transit time between Tacoma to Anchorage?
  10. Does TOTE transport live animals?
  11. Are discounts offered for senior, military, or bereavement moves?
  12. How do I know what size trailer I need to ship household goods?
  13. How many times per week do TOTE vessels sail to Alaska?
  14. How do I submit information to TOTE for my trailer?

Answers

How do I make a booking?

Click here for Trailer Booking Instructions: Trailer Booking Instructions

or, call or E-mail TOTE Customer Service:

How do I get a rate quote?

Click here to use the Online Rate Quote Request Form: Rate Quote Request Form

or, call or E-mail the TOTE Quote Department:

    • Quote 253-449-8248
    • Northbound 1-800-426-0074
    • Southbound 1-800-234-8683
    • E-mail: quote@totemocean.com
How do I get a blank TOTE Bill of Lading?

Click here to download a Bill of Lading: Bill of Lading

Call or E-mail Customer Service:

How do I establish credit with TOTE?

Print and FAX the Credit Applications form to (253) 449-8124. To download the credit application click on Payment Information

or, call the Credit Department: 1-800-426-0074

Can TOTE handle any type of commodity including Hazardous Materials?

Yes. We are able to handle almost any commodity including most Hazardous Material shipments. We do restrict some Hazardous Material shipments due to US Coast Guard regulations or exceptional safety concerns. Please read our Hazardous Materials Guide. If you have any questions, please call or E-mail Customer Service.

Who do I contact for pick-up or delivery of my trailer?
    • Northbound Dispatch-Tacoma 1-800-426-0074
    • Southbound Dispatch-Anchorage 1-800-234-8683
How much lead time is required to make a booking?
    • Trailer spots within Washington State require 2 days notice.
    • Outside Washington State require a 7-10 day notice.
    • Trailer spots in the Anchorage Bowl or Mat Su Valley area require 1 day notice.
    • Outside A nchorage and Mat Su Valley areas require 3 days notice.
Does TOTE handle Less than Trailer Load (LTL) shipments?

No we do not. Please call or E-mail Customer Service or the Quote Department for a LTL partner reference.

What is the transit time between Tacoma to Anchorage?

Average transit time Port to Port is 66 hours.

Does TOTE transport live animals?

We do not transport live animals individually. However we can handle those who are contained in a trailer. Special arrangements can be made by contacting the TOTE Quote Department at 253-449-8248 or 1-800-426-0074 or E-mail: quote@totemocean.com

Are discounts offered for senior, military, or bereavement moves?

TOTE does not offer discounts for these type of situations at this time.

How do I know what size trailer I need to ship household goods?

Click here for the TOTE Equipment Brochure

or, call and discuss your requirements with our Quote Department.

    • Quote 253-449-8248
    • Northbound 1-800-426-0074
    • Southbound 1-800-234-8683
    • E-mail: quote@totemocean.com
How many times per week do TOTE vessels sail to Alaska?

Twice a week, every Thursday and Saturday.

Click here to view our Sailing Schedule TOTE Vessel Schedule

How do I submit information to TOTE for my trailer?

Click here to view or download our Bill of Lading Bill of Lading

or, call or E-mail Customer Service